Profile and settings
Your profile is how other people find and recognize you on Jambo. Your settings control who can see it, how we reach you, and your account itself.
To open your profile, tap your picture in the bottom right of the app.
What's on your profile
Your profile shows:
- Your photo, display name, @username, and bio
- How many people you're Following and how many Followers you have. Tap either number to see the list.
- Upcoming Events: events you're interested in or have tickets for
- Follow Requests, if your account is private and someone has asked to follow you (only you see these)
- Activity: events you've marked as interested and photos you've posted
If an organizer has made you a scanner, your profile also has a Scanner card for checking people in at the door. See the Scanning tickets guide.
Editing your profile
- On your profile, tap Edit
- Make your changes:
- Tap Change Photo to pick a new profile picture from your photo library
- Display Name: up to 50 characters
- Bio: up to 170 characters
- Tap Save
Your username can't be changed.
Sharing your profile
To invite friends to follow you, tap the ⋮ icon in the top right of your profile and choose Share, Show QR Code, or Copy Link.
Settings
To open your settings, go to your profile and tap the gear icon in the top right.
Tickets
- Purchase History and Manage Payment Methods. See the Payment methods and purchase history guide.
Memberships
- My Memberships lists the memberships you have with hosts, where you can show your membership code or cancel. See the Memberships guide.
Jambo Promoter
- Become a Promoter (or Manage Promoter if you already are one) lets you earn money by sharing events. See the Jambo Promoter guide.
Privacy Settings
- Private Account: when this is on, only people whose follow requests you've accepted can see your upcoming events, activity, and follower lists. Everyone can still see your name, photo, and bio.
- View Blocked People: see and manage everyone you've blocked. See the Blocking and reporting guide.
Account
- Email: the address we send ticket confirmations to. Tap Change (or Add if you don't have one), enter your email, and tap Save.
- Contact Support: opens an email to [email protected].
- Log Out: signs you out of the app on this device. To sign back in, use your phone number.
Legal
- View our Privacy Policy and Terms of Service.
Delete Account
- Permanently deletes your account. See the Deleting an account guide.
Private accounts
Turn on Private Account if you only want people you approve to see what you're up to.
When your account is private:
- New followers have to send a request. They'll see a Request button on your profile instead of Follow.
- Requests appear on your profile under Follow Requests. Tap Accept or Decline.
- People who don't follow you see "This user is private." in place of your events and activity.
Even with a private account, you still appear in the list of people interested in an event. If you'd rather not be listed, remove your interest from that event.
Notifications and texts
Push notifications
Jambo sends push notifications for things like updates from organizers about events you're interested in or have tickets for. The app asks for permission when you mark an event as interested or buy tickets.
To turn push notifications on or off, use your phone's notification settings for the Jambo app.
Text messages
We text you:
- Verification codes when you sign in
- A link to your tickets after you buy them
- Updates from an event's organizer, if you're interested in the event or have tickets
Organizers can only send you promotional texts about an event if you checked Send me promotional texts about this event when you got tickets. See the Buying tickets guide.