---
title: Creating an event
slug: creating-an-event
docTags: 
createdAt: 2026-10-01T12:00:00.000Z
---

Every event on Jambo starts as a draft in the [Jambo Dash](https://dash.jambo.app). You fill in the details, set up tickets, and publish it when you're ready. Nobody else can see a draft, so take your time.

:::hint{type="info"}
Before you create an event, your organization needs at least one host. The host is the name attendees see as the organizer. See the **Creating a host** guide.
:::

:::hint{type="success"}
Already selling on Eventbrite? From an empty **Events** page, click **Import from Eventbrite** to bring in your upcoming events with their ticket types and prices. Imported events land as drafts too.
:::

# Your events list

Click **Events** in the Dash sidebar to see every event your organization runs.

- Drafts have a **Draft** label next to their name, and private events show **(Private)**.
- The **Venue** column says **Same as host** when the host is also the venue.
- Use **Search events...** to find an event by its name or host.
- Use the **From** and **To** dates to change which events are listed. By default you'll see events starting from one month ago.
- Switch between **List** and **Calendar** to see your events laid out by date.

# Create an event

1. Go to **Events** and click **New**
2. Fill out the event details (each field is explained below)
3. Click **Save Changes**

Your event is saved as a draft and the Dash takes you to its page. From there, set up tickets on the **Ticketing** tab, then publish it. See the **Publishing and sharing an event** guide.

## Name

What your event is called, up to 50 characters. Keep it short and recognizable, like "Wine-down Wednesday". This is the headline everywhere your event appears.

## Where is it?

The place where the event happens. Attendees get the address, a map and directions from this.

Start typing the venue's name or address. You can pick:

- One of your organization's venues
- A place from Google Maps, listed under **Add from Google Maps**. Jambo creates a page for it automatically.
- **Create**, to set up a brand new venue yourself

The venue must have an address, because it's also how Jambo knows the event's timezone.

## Who is putting it on?

The host: the name attendees see as the organizer, and the page the event shows up on.

Most events are a place putting on its own event, so by default the venue you picked is also the host. If someone else is hosting, such as a DJ, promoter or touring act, click **Someone else is hosting** and choose one of your hosts. To switch back, click **The venue is hosting this**.

You can hold your event at any venue, but the host must belong to your organization. That stops anyone from publishing events under a name that isn't theirs. If you pick a venue that's run by another organization, the Dash asks you to choose one of your own hosts instead.

:::hint{type="info"}
If you pick a venue that nobody runs on Jambo yet and it's your business, click **Claim it**. Your organization takes it over and it can host the event itself.
:::

## Start Date / Time and End Date / Time

When your event begins and ends. Times are always local to the venue's timezone, no matter where you are when you fill out the form.

- The start date can be any day from today up to one year out.
- When you pick a start time, the end time moves with it and keeps the same length. If there's no end time yet, it's set to one hour after the start.
- The end must be after the start. The event's length is shown under the end time.

## Description

Tell people what to expect, up to 3,000 characters. Mention the lineup, dress code, age policy, parking, or anything else that would help someone decide to come.

## Private

Check **Private** to make the event accessible only through a direct link. A private event won't show up in search results or on public pages, such as your host page. Anyone you send the link to can still open it.

Use this for invite-only parties, members' nights, or private bookings. In the Jambo app, attendees of a private event tap **Going** instead of **Interested**.

## Cover Image

Every event needs a cover image. It's the first thing people see when browsing.

1. Click the image box
2. On the **Upload** tab, drop an image or click to select one. You can also paste a link to an image in **Image URL** and press Enter.
3. Crop the image. Cover images use a 4:3 shape.
4. Click **Upload**

PNG, JPEG and WebP images are supported.

Don't have an image? Open the **Library** tab to choose from Jambo's image library. Or, once you've filled in the name and description, click the magic wand button in the corner of the image box. Jambo will pick a library image that matches your event.

# Editing an event

1. Open the event and go to the **Details** tab. You can also click the pencil icon on the **Overview** tab.
2. Make your changes
3. Click **Save Changes**

Click **Reset** to throw away changes you haven't saved yet.

You can edit an event before and after it's published. Changes show up for attendees right away.

:::hint{type="info"}
If you change the start time, any scheduled messages that are timed relative to the start, including the automatic reminders, move with it. See the **Messaging attendees** guide.
:::

Once an event is **Finalized**, about 3 days after it ends, it can no longer be edited. See the **Publishing and sharing an event** guide.

# Duplicating an event

Running the same night every week? Duplicate it instead of starting from scratch.

1. Open the event you want to copy
2. Click the **⋮** actions menu at the top right and choose **Duplicate**
3. Change the date and anything else that's different
4. Click **Save Changes**

The new event is saved as a separate draft. Along with the details, it copies:

- All of the event's ticket types, with their ticket bonuses and pay splits
- Your scheduled messages. Messages timed relative to the start are moved to the new date. Any message whose time would already have passed is left out.

:::hint{type="warning"}
The duplicate is a draft. Remember to publish it when you're ready.
:::

# The event page

Each event in the Dash has these tabs:

- **Overview**: a summary of the event, ticket sales and earnings. See the **Event overview** guide.
- **Details**: the event form described above.
- **Ticketing**: ticket types, prices, complimentary tickets and ticket scanners. See the **Scanning tickets** guide for scanners.
- **Messaging**: push notifications and text messages to attendees and staff. See the **Messaging attendees** guide.
- **Attendees**: everyone who's interested or has a ticket.
- **Posts**: photo and text updates on the event's activity feed. See the **Event posts** guide.

The other tabs open once the event has been saved.

# Frequently Asked Questions

:::ExpandableHeading
## Why can't I pick a certain host?

The host must belong to your organization. If a host or venue page already exists for your business but nobody manages it, open it in the Dash and claim it. If another organization manages it and you believe it's yours, contact us at [support@jambo.app](mailto\:support@jambo.app).
:::

:::ExpandableHeading
## I got the error "Venue is missing location info."

The venue you picked has no address, so Jambo can't place it on a map or work out its timezone. Choose a different venue, or pick the place from **Add from Google Maps**.
:::

:::ExpandableHeading
## Why is Save Changes greyed out?

It stays disabled until you've changed something on the form. It's also disabled for finalized events, which can't be edited.
:::
